If you are unable to attend your booked reservation, we ask you take the following steps to cancel it in order to open lane or gym space to members wishing to use the facility during that time.
CANCELLING A RESERVATION ON A COMPUTER
- Click ‘Reservation’ tab on lakesideswim.com
- Click highlighted ‘Click Here To Make Your Reservation’
- Click Log In in top right-hand corner (If your name appears, you are already logged in. Move to step 5)
- Use your account email and password to log in.
- Scroll up to username in the top right corner and click on view profile
- Click on the details button on the right side of the booking you are looking to cancel
- Click on the red ‘Cancel Booking’ tab
- That will complete the cancellation of a reservation you have made.
CANCELLING A RESERVATION ON A SMART PHONE/TABLET
- Tap ‘Reservation’ tab on lakesideswim.com
- Tap highlighted ‘Click Here to Make Your Reservation’
- Tap the three lines for menu on the top left of the screen
- Tap Log In (If your name appears, you are already logged in. (Move to step 5)
- Use your account email and password to log in.
- Tap the three lines for menu on the top left of the screen
- Tap ‘View Profile’ in the drop-down menu
- All current reservations should be listed
- Tap on the details button on the bottom of the booking you are looking to cancel
- Tap on the red ‘Cancel Booking’ tab
- That will complete the cancellation of a reservation you have made.